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Principal Financial Group increases Voice Virtual Assistant performance using Genesys, Amazon Lex, and Amazon QuickSight

By lee
May 24, 2025

[ad_1] This post was cowritten by Mulay Ahmed, Assistant Director of Engineering, and Ruby Donald, Assistant Director of Engineering at Principal Financial Group. The…

FTC sues Uber over ‘deceptive’ Uber One subscriptions

By lee
April 22, 2025

[ad_1] Having a hard time cancelling your Uber One subscription? The U.S. government says you’re not alone. On Monday, the Federal Trade Commission filed…