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Virtual Assistant Configuration as Code and Automated Deployment Process

Principal Financial Group accelerates build, test, and deployment of Amazon Lex V2 bots through automation | Amazon Web Services

By Andrés Briganti
October 17, 2025

This guest post was written by Mulay Ahmed and Caroline Lima-Lane of Principal Financial Group. The content and opinions in this post are those…

Principal Financial Group increases Voice Virtual Assistant performance using Genesys, Amazon Lex, and Amazon QuickSight

By _Taskflow Club_
May 24, 2025

[ad_1] This post was cowritten by Mulay Ahmed, Assistant Director of Engineering, and Ruby Donald, Assistant Director of Engineering at Principal Financial Group. The…